BUWOG is the leading private full-service provider on the Austrian residential property market. Based on our theme of “happy living”, all of our energy flows into the conceptualisation, realisation and management of apartments that meet people’s various needs and life situations. When a project is completed, there is nothing better than handing over the apartments to the new residents. For Elisabeth Sobotka, an employee in sales, personally handing over the apartments is a highlight every time. In this interview, she tells us how the handovers at BUWOG work and what goes on behind the scenes.